Advisor Intelligence & Performance Platform
Ring Ring turns your shop’s real calls into practice for each advisor. An AI coach plays the customer, then talks the call through with them. You see the progress on the next real calls.
Your plan includes call monitoring, the AI coach, human coaches, and two live trainings each week.
Take the call. Talk it through. Try the line again. Your report card follows.
Try our AI advisor coach
Take a call. Talk it through. Try again.
Setting up your line…
“But will it work for my shop?”
Some of your customers need to keep costs down. Others need the car back for work. Ring Ring learns from your shop’s real calls and builds practice around the problems your team faces.
Family cars, work trucks, or both. Your prices, your hours, your warranty. The practice uses your shop’s facts, so the lessons fit.
“Too much” can mean many things. Maybe they need help with the bill. Maybe they do not trust the repair. Practice helps your team ask and then help.
One advisor needs to listen more. Another needs to ask for the sale. Ring Ring grades their real calls and builds practice around what each person needs.
How Ring Ring service advisor training works
Ring Ring runs one closed loop for each service advisor. Call monitoring starts it with a real customer call. An AI practice call and coaching work on what that call showed. The next real calls close the loop, and the coach starts it over. Nothing gets taught once and forgotten.
Then again
01 / Real call monitoringRing Ring connects to your shop’s phone system. When a call ends, it pulls the call in, grades it, keeps it searchable, and finds the one part that needs work, like a testing fee that never got explained.
02 / AI practice callRing Ring builds a practice customer around what was missed. The AI coach plays the customer, pushes on price, cuts in, or doubts the repair, the way your customers do.
03 / Coaching and report cardThe advisor asks why a line fell short and tries it again while it is fresh. A report card keeps the notes, so the manager sees the lesson without sitting in.
04 / Next real callsRing Ring watches the next real calls for the same skill. If the lesson shows up, the coach moves to the next weak spot. If it does not, the coach builds the next practice and the loop starts again.
Back to the next real call. The loop runs on its own for each advisor.
The practice is built from your calls, your prices, and your customers. The sample scenarios in the console above are just that, samples. The coach does not know your shop until it is connected to your phones.
We connect Ring Ring to your VoIP phone system. Some phone systems need a go-between service to pass calls along, and we set that up with you. If your phones do not record calls today, we can help you set up call recording as a separate service. Every call is pulled in after it ends, analyzed, and shows up in Ring Ring.
What your team gets with Ring Ring
Good training takes more than one class. Your team needs a place to practice and people to ask. Ring Ring includes all of it in one plan, $1,500 a month.
Connected to your phone system. Each call is pulled in after it ends, graded, and kept searchable. Each graded call shapes that advisor’s next practice.
The calls show what needs work and give your team a way to work on it.
New leads, repair sales, follow-up calls, upset customers. The coach plays the customer, then coaches. Ask questions. Try the line again.
Your team can learn from a mistake before it costs a sale.
Every practice call and real call gets a report card. Progress shows from practice to real customers, and the next lesson adjusts.
You see whether the lesson is showing up when real customers call.
Our coaches help your team get started and run two live trainings each week. Bring a hard call. Join advisors, managers, and owners who share what works.
Your team has real people to turn to when a shop problem has them stuck.
See the value for your shop
Start with the two targets your team can train toward and what they are worth to your shop. Then read the balance sheet: what a shop pays for advisor training today, and what Ring Ring returns for one plan at $1,500 a month.
Two targets to train toward
Two targets your team can train toward. Book one more car a day from the calls you already get, then sell more of the work your techs find. Change the numbers to fit your shop. These are goals, not promises.
Enter your car count and ARO. Then set the goals you want your team to reach.
Use whole numbers in every field. Days open must be 1–7; other amounts can be zero or more, within the shown limits.
If your shop reaches those targets
Extra sales / week
$8,750
Over four weeks
$35,000
5 extra cars / week · $750 target ARO
These are sales dollars, not profit. You still pay for parts, labor, shop costs, and Ring Ring. This shows what your goals could be worth. It is not a promise of results.
50 existing cars × $100 more per order
$5,000 / week5 extra cars × $750 target ARO
$3,750 / weekToday: 50 cars × $650 = $32,500 / week. At the targets: 55 cars × $750 = $41,250 / week. Difference: $8,750 / week.
We use the higher ARO for both your current cars and the extra cars. Each car is counted once. Your shop needs enough calls and time to do the added work. This example adds no ad spend. The four-week total covers four weeks, not a full calendar month.
What $100 more ARO can look like
A customer needs testing and oxygen sensor repairs for $650. The tech also finds front brake pads worn to 1 mm. The advisor explains what the tech found. The customer agrees to a $500 brake repair, so the ticket is $1,150.
If one of five $650 tickets gets that $500 repair, the five tickets add up to $3,750. That is $750 per car, up $100. The other four tickets stay the same.
The tech found work the car needs. The advisor has to explain why it matters and ask for the sale. That is a skill your team can practice with Ring Ring.
The prices above are examples. Base each repair on what the car needs, and get the customer’s approval.
The balance sheet
What a shop already pays for advisor training, in three separate places. Put your own monthly amounts in and the sheet follows. Count a bundled service once, under the job it mostly does.
Four lines. Two show up in dollars. Two show up in your day.
Sales dollars, not profit. Targets are goals, not promises. Ring Ring is one plan at $1,500 a month with everything above included. It does not replace your phone system, shop-management software, or bookkeeping.
Practice the calls your team takes each day
Price shoppers, comebacks, warranty questions, follow-up calls nobody wants to make. The Ring Ring practice library is built from thousands of real auto repair shop calls, and it grows with every shop that joins.
Testing fees, repair approvals, “the other shop is cheaper,” “I need my car today,” comebacks, and the follow-up call after a declined service. Each one is a practice call with the AI coach, then a coaching conversation, then a report card.
In your plan, the practice is built from your own calls and your shop’s facts.
Take one idea back to the counter
Four playbooks with sample calls, short drills, and a scorecard. Read each one here or download the PDF.
Help your team explain testing fees and ask the customer to approve the next step.
Help your team explain what the car needs, talk about price, and ask for the sale.
Help your team handle upset customers when a repair comes back or may be covered by your shop’s warranty.
Help your team call past customers with a useful reason to talk and a clear next step.
At the counter
Help customers understand what testing costs, what it covers, and what happens next.
3 min read / Read article ↗
Use scripts to get started, then help your team listen and speak in their own words.
3 min read / Read article ↗
Use this short drill to practice a real shop problem, give useful feedback, and try again.
3 min read / Read article ↗Take a practice call now. Then bring a call your team finds hard to a shop demo, and we will show you how Ring Ring fits your shop.
